Manual Uninstall (Troubleshooting Only)
The steps in this chapter should only be done in exceptional cases if needed and if previously discussed with spacedesk support.
The regular way to uninstall spacedesk is using Windows Control Panel or the spacedesk msi installer file as described above.
Step 1: Uninstall spacedesk Graphics Adapter (for Windows 10/11 only)
For Windows 10/11 operating systems, manually uninstall spacedesk Graphics Adapter in Device Manager.
This only applies on spacedesk driver version 0.9.9.z.25 – later.
Step 2: Uninstall services
Run a Command Prompt (cmd.exe) “as administrator” and enter the following commands below:
- sc delete spacedeskHookKmode (for Windows 8.1 only)
- sc stop spacedeskService
- sc delete spacedeskService
Step 3: Uninstall spacedesk Mouse and Keyboard drivers (for Windows 8.1 only)
Manually uninstall the spacedesk Mouse and Keyboard driver on Device Manager.
Step 4: Uninstall spacedesk virtual HID Devices and spacedesk Mouse (for Windows 10/11 only)
On device manager click View -> Devices by Connection, then find the spacedesk virtual HID Device underneath spacedesk virtual Bus Device.
Before uninstalling the spacedesk virtual HID Device, the children below should be uninstall first.
Just right-click each child devices underneath the spacedesk virtual HID Device, then click “Uninstall device”.
Step 5: Uninstall spacedesk virtual Bus Device (for Windows 10 only)
On device manager click View -> Devices by Connection, then find the spacedesk virtual Bus Device.
Before uninstalling the spacedesk virtual Bus Device, make sure that all the child devices underneath it are already removed/uninstalled. Then proceed with spacedesk virtual Bus Deviice, just right-click, then “Uninstall device”.
Step 6: Reboot
Reboot the system and ensure that the following registry keys below have been removed:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\spacedeskKtmInputKeybd (for Windows 8.1 only)
For Windows 8.1
For Windows 10/11
Step 7: Delete files
Delete all files listed in the appendix of this document underneath “File list” in the Appendix of this document.